1) How long will my carpets take to dry after cleaning?

Dry times are usually 8-10 hours. By increasing the air flow of the room either with a fan or opening up the windows the carpets could possible dry 1-2 hours earlier.

2) Can I walk on the carpets after they have been cleaned?

Yes. CC Carpet will always leave shoe protectors with every customer. You just tell the technician how many pairs you need.

3) What do I have to do to get ready for my carpets to be cleaned?

Move as many small objects and things out of the room or rooms to be cleaned. Also, any breakables or items that could fall . A light vacuum if the carpets are showing any dust or debris.

4) Will someone call to confirm my appointment?

Yes. We give a confirmation call a day before the job takes place.

5) What if a spot or stain comes back after the cleaning?

If a stain is going to reappear it will usually occur within the first week after the cleaning. We will reservice the job in the same manner as we did the first time.

6) What is the difference between just pre- spraying the carpet before the steam and scrubbing it?

When a carpeted area is scrubbed , it cuts through the traffic areas and heavy stains from the bottom of the carpet fiber up to the surface. Pre-sprays might loosen certain spots but they have a harder time with traffic lanes.

7) How often should I have my carpets cleaned?

Regular maintenance for residential cus- tomers is usually once a year ( depending on certain factors ; room use, pets, how many people living in the home and age of carpet.)

8) Will anything be put under my furniture after it has been moved?

Yes. Your technician will either put foam blocks for the heavier furniture or plastic squares for the lighter pieces.

9) What stains if any just will not come out with the cleaning?

There are some stains that will not come up with the cleaning of ones carpets. They usually are bleach stains, dye stains furniture stains and some makeup stains to name a few. That does not mean your situation is hopeless. If there is some extra carpet around or you don't mind our technicians taking some carpet out of a closet or a fixed piece of furniture, a simple repair will fix the problem.

10) Should I be careful of too good to be true offers?

There is that old saying; " You get what you pay for ". Every company has a different pricing policy for what they do. You should be careful of those companies that are maybe too cheap or too expensive. What it comes down to is this: if you feel comfort- able with the person answering your phone call, they have answered all of your quest- ions promptly and accurately, you get an honest price over the phone and the tech- nician does what they say they can do, then you made a good choice with your carpet cleaner.